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Devices and WiFi

Chromebooks

New students who need an APS Chromebook can contact Vincent Montoya, Dean of Students, to schedule a time to have one issued to them.  Please refer to his contact information posted on the Administration page of our Contact Us menu. Chromebooks will be distributed by appointment only.

Current students with APS Chromebooks that are not working as expected should first contact their teacher then, if the issue cannot be resolved, call the APS help desk at 830-8080. If the device needs to be replaced, please schedule a time with Vincent to come in and exchange your Chromebook.

Chromebook Maintenance and safety

Students, now that you have your Chromebook issued to you for home use, it is important to maintain it so it is ready when you need it.


Cleaning

  • Do not clean your screen with paper towels, napkins, facial tissue or common household cleaners.
  • Do not spray cleaner directly on the surface of your device. Never spray the keyboard!
  • If you need to clean your device, use a soft, lint free, microfiber cloth. Spray the cloth with a computer safe cleaner.
  • If possible, keep the device in a case or soft bag when not in use to protect from dust and prevent scratches/drops.
  • Only use appropriate tools to write or draw on device screens, like a finger or stylus.

Safety

  • If it’s too good to be true, it probably is! Don’t click on links to bait you in!
  • Password should not be shared and no one else should sign into a Chromebook (these are School devices, not personal devices)
  • Parents and Guardians - Monitor your student's use at home! Check the browsing history and student accounts. Families have the right and SHOULD limit screen use outside of school hours.
  • Monitor student email and chat. Any bullying, illegal activity, or sexually explicit content will be tracked and monitored at all times. Inappropriate use may result in disciplinary actions.
  • Internet content filtering is still in place outside of school hours and over the summer. You may use your device for fun or educational purposes, but all of your activity can be tracked and monitored at all times, as it is still an APS issued device.

Chromebook Maintenance and Care

  • DO NOT repair a Chromebook on your own. There will be no replacements over the summer.
  • Don't expose the battery to extreme temps. Don’t leave your Chromebook in the car, outside, or in the sun. Even a sunny window inside can heat up your Chromebook too much.
  • Don’t charge the Chromebook under your pillow or anywhere else it can get hot.
  • Don't leave a Chromebook on the floor- especially with siblings or pets. Don't keep your device on or in your bed.
  • Make sure your Chromebook is on a stable surface to prevent falls and drops.
  • Shut down your Chromebook when not using it. Closing the lid of the Chromebook does not shut it down. Regularly shutting down the device ensures it can run necessary updates.
  • Keep track of your Chromebook!! Don't leave it where others can get it!
  • Don't place a heavy object on top of the Chromebook!
  • Don't carry a Chromebook by the screen.
  • Keep devices away from liquids (including swimsuits and towels)
  • Do not install or uninstall apps.
  • Do not remove any labels or stickers from the Chromebook (APS labels)
  • Do not put your own stickers on the device.
WiFi

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

Emergency Broadband Benefit

 

The City of Albuquerque is stepping up to give everyone the opportunity to get online when they need to with “WiFi on Wheels.” In a partnership with APS, mobile WiFi units will be placed on school busses across the city, as well as extending WiFi capabilities outside of City facilities. Connect at APS locations Monday to Friday, 8 a.m. to 3:30 p.m. and at City facilities and neighborhoods every day from 7 a.m. to 9 p.m.

Find Locations and More Information

Albuquerque Public Schools has also created partnerships to provide assistance to families in need.  Please refer to their webpage for more information.

APS provides technology for all students.